Privacy Policy

Date:- 29-4-2021

1. By using our Website or registering yourself with Us, you (hereinafter be referred to as “You”, “Your” as applicable) shall accept this privacy policy along with any amendments or modifications as may be made from time to time (“Privacy Policy”) and thereby expressly consent to Our collection, use and disclosure of Personal Information (as defined below) in accordance with this Privacy Policy. If You do not wish to provide any Personal Information, You are NOT entitled to use or access this Website or avail of the Services. This Privacy Policy is incorporated into and subject to our Terms of Use Terms and Conditions(“Terms”) and shall be read harmoniously and in conjunction with the Terms and in the event of any conflict, the Terms shall supersede. Capitalised terms used herein, unless specifically defined herein, carry the same meaning as ascribed to them in the Terms of Use.

2. We reserve the right to modify this Privacy Policy at Our sole discretion without notice. To make sure You are aware of any changes, please review this Privacy Policy periodically. You will be deemed to be governed by the terms of the modified Privacy Policy as may be amended from time to time.


3.1. In order to enhance Your user experience and improve Our Services, Operator collects information about You from two sources: (i) information You affirmatively provide to Us; and (ii) information automatically collected when You visit any of Our Websites or use any of Our Services. Third parties may also collect Your information in connection with Your use of the Services over which We may not have control.

a. Information you provide Us: In order to provide Our full range of Services, We may collect the following types of information from You (as applicable) including but not limited to: Your name, email address, age, mobile and/or telephone numbers, etc. After You provide such information and set up Your account, we may ask You to provide additional information about Yourself on an optional basis. We may ask You for certain financial information, including credit card account data or other payment method data, to process payments for some of Our Services (collectively referred to as “Personal Information”).

b. Non-Personal Information:When You visit the Website, We may collect certain non-personal information such as Your internet protocol address, operating system, browser type, internet service provider, aggregate user data, browser type, software and hardware attributes, pages You request, and cookie information, etc. This type of information does not identify You personally.

c. Automatic Information:We receive and store certain types of information whenever You access our Website. We use "cookies" (small file containing a string of characters that uniquely identifies Your browser) and we obtain certain types of information when Your web browser accesses the Website or advertisements and other content served by or on behalf of Operator on other websites. These server logs may include information such as Your web request, Internet Protocol address, browser type, browser language, the date and time of Your request and one or more cookies that may uniquely identify Your browser. We use cookies primarily for user authentication but may also use them to improve the quality of our Service by storing user preferences and tracking user trends.

d. Mobile:When and if You download and/or use our Website through Your mobile, We may receive information about Your location and Your mobile device, including but not limited to the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile internet browser You use, unique device identifiers and other similar and diagnostic data. We may use this information to provide You with location-based Services including but not limited to search results and other personalized content.

e. User communications:When You send emails or other communications to Us, We may retain those communications in order to process Your inquiries, respond to Your requests and improve Our Services.

By choosing to provide any and all of the aforesaid information to Us, You are giving Operator permission to use and/or store such information consistent with this Privacy Policy.


4.1. We process (at Our sole discretion and with no explicit obligation) the Personal Information You provide in any one or more of the following manner(s):

1. To process Your request for Services,

2. To fulfil requests for Services;

3. To improve Our Services;

4. To enforce Our Terms per the Terms of Use Terms and Conditions;

5. To contact You;

6. To avoid fraud and/or other prohibited or illegal activities;

7. To protect the security or integrity of the Website, Our business, Services and Users;

8. To customise Our communication with You and the marketing material We share with You;

9. To allow Our business partners and/or associates to present customised messages to You.

10. To publish any testimonials or reviews that You may have provided on the Website;

11. To contact any person You may have enlisted as a friend for reference purposes;

12. To Comply with Legal Requirements: We may disclose Personal Information, in good faith, wherein the access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of SPL, its Users or the public as required or permitted by law; and

13. Additionally, in the event of an audit, reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of Our business, assets or stock (including in connection with any bankruptcy or similar proceedings), We may share/transfer/assign the Personal Information We have collected to the relevant third party.

14. Furthermore, We may use and/ or disclose such information including but not limited to the following purposes: website management, administration and security, promotional activities, and research and analysis. Provided, however, We confirm that the information that We collect from You may be used in aggregate form in various ways to optimize and improve Operator’s Services. While such information may be based on information about You, it will not identify You personally.

We shall be entitled to retain Your Personal Information for our record for a period of 5 (five) years after the deletion of Your Account with Us and such Personal Information shall be used by Us only in consonance with this Privacy Policy.


5.1. You represent and warrant that any and all information, including but not limited to Your Personal Information is absolutely correct, complete in all aspects. You further undertake to immediately update Operator of any change or variation of Your Personal Information.


6.1. We reserve the right, in Our sole discretion, to change, modify, add, or remove portions of this Privacy Policy at any time. Any changes or updates will be effective immediately upon posting to this page. You should review this Privacy Policy regularly for changes. Your continued use of Our Site or Services following the posting of any changes to this Privacy Policy means You consent to such changes.


7.1. We use reasonable security measures to protect Personal Information from unauthorized access, maintain data accuracy, and help ensure the appropriate use of Personal Information. When the Service is accessed using Internet Explorer version [●] or later, Firefox version [●] or later, or Safari version [●] or later, Secure Socket Layer ("SSL") such technology may protect Personal Information using both server authentication and data encryption. These technologies help ensure that Personal Information is safe, secure, and only available to You and those to whom You have granted access including but not limited to Us, Our business partners and third parties authorised by Us. We host our Website in a secure server environment that uses firewalls and other advanced technology to prevent interference or access from outside intruders.

7.2. Account Security: You are responsible for maintaining the security and confidentiality of Your user ids and passwords with the Website (“Account”). You acknowledge that neither the Company nor any of its directors, shareholders or other representatives shall be liable to You under any circumstances for any direct, indirect, punitive, incidental, special or consequential damages that result from or arise out of, or a breach or, or compromise of registration of Your Account with Us and/or Your ability or inability to use the Account.

7.3. Card or Payment Security: We use third-party payment processors (“Payment Processors”) for any payments made on this Website. The processing of payments will be subject to the terms, conditions and privacy policies of the Payment Processors in addition to the Terms of Use. You acknowledge that neither the Company nor any of its directors, shareholders or other representatives shall be liable to You under any circumstances for any direct, indirect, punitive, incidental, special or consequential damages that result from or arise out of Your use of the Payment Processors, Your payment through the Payment Processors or Your ability or inability to complete the payment.


8.1. In addition, the Website may contain links to Third-Party sites (“Third-Party”). If You click on the links to Third-Party websites, You leave the Website. We are not responsible for the content of these Third-Party websites or for the security of Your information when You use the Third Party websites. These Third-Party service providers and Third-Party websites may have their own privacy policies governing the storage and retention of Your information that You may be subject to. They may collect information such as Your IP address, browser specification, or operating system. This Privacy Policy does not govern any information provided to, stored on, or used by these Third-Party providers and Third-Party websites. We recommend that when You enter a Third-Party website, You review the Third Party website’s privacy policy as it relates to safeguarding Your information. We use third-party advertising companies to serve ads when You visit the Website. These companies may use information (not including Your name, address, email address, or telephone number) about Your visits to the Website and Third-Party websites in order to provide advertisements about goods and services of interest to You. You agree and acknowledge that We are not be liable for the information published in search results or by any Third-Party website.

8.2. Your information, including Personal Data, may be transferred to and/or maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

9. YOUR CONSENT: By using and/or accessing the Website and/ or by providing Your Personal Information, You consent to the collection and use of such Personal Information in accordance with this Privacy Policy, including but not limited to Your consent for sharing Your Personal Information as per this Privacy Policy. You specifically agree and consent to Us collecting, storing, processing, transferring and sharing information (including Personal Information) related to You with third parties or to service providers or registered business partner/users for the purposes as set out in this Privacy Policy.

10. GRIEVANCE OFFICER: If You have any grievance with respect to the Website or the Services, You may contact our grievance officer at:

Name: Arjun

Designation: Support Engineer