PlaySPL- TERMS AND CONDITIONS

THIS AGREEMENT IS A LEGAL, BINDING AGREEMENT BETWEEN S4W NETWORKS PRIVATE LIMITED [CIN No. U74999TN2017PTC118458], (hereinafter referred to as “Operator”, “Company” “SPL”, “spl”, “playspl”, ”spllive ”, “We”, “Us” or “Our”) AND ANY PERSON LOGGING IN AND/OR REGISTERING ON THE PLATFORM (as defined herein below) AND/OR ACCESSING OR USING OR SUBSCRIBING TO THE online Play & Win contest in the name and style of “Skill Premier League” or "SPL" (hereinafter referred to as “Contest”) (fuller particulars of the contest shall be provided hereinbelow) (hereinafter referred to as the “User”, “You” OR “Your”) which is sponsored/run OPERATED by the Operator

The Website and its registration are strictly PRIVATE and in no way should be considered to be open to the public. The rights of admission and/or registration are completely reserved and once registered, We do not make any guarantees, warranties, representations, or other promises relative to the Services (as defined hereinbelow), and we do not assume any liability or responsibility including but not limited to any financial loss that you may sustain as a result of registration and/or participation. You are also requested to note that the Services and/or products are not intended for Users connecting to the site from jurisdictions that say it is illegal to do so.

By You either clicking a button/checking a box indicating your acceptance, or by registering on the Platform, and/or by executing any document that references this Agreement and/or by accessing and/or using the Services provided to You by Operator (either directly or in affiliation with any other third party), You hereby expressly acknowledge and agree to be bound by this Agreement, terms of use, policies and guidelines incorporated by reference in this Agreement and any future amendments and additions to this Agreement as published from time to time on the website www.playspl.com. Should you disagree with any of the terms & conditions stipulated herein (in part or in entirety), You are hereby directed to refrain from accessing, registering, logging-in on the Platform or have any access to our Services.

By acceding to the terms of this Agreement and/or registering as a User on the Platform, You represent and warrant that: (a) You are a literate, individual bearing Indian Citizenship of at least 18 years old and eligible to contract per Indian Contract Act, 1872 ; (b) you are unconditionally and voluntarily accepting these terms and conditions; (c)There is no contract of any nature, operative and in force, to which You are a party (directly or indirectly) or under which You may be otherwise bound or subject to, which contain any terms or provisions that in any manner restrict, limit, prevent, prohibit or make unlawful Your compliance and/or performance of the terms of this Agreement; (d) You are not operating, logging in and/or accessing the Website or availing the Services from any of the states and/or jurisdiction that restricts and/or prohibits the Services in any manner whatsoever including but not limited to the states of Assam, Sikkim,Nagaland, Orissa,Gujarat and Telangana; and (e) You will at all times during the subsistence of this Agreement comply with all applicable laws and regulations.

The terms of this Agreement are subject to change at any time without notice. To make sure You are duly aware of any changes, please review this Agreement periodically at the Website. Continued use of the Platform after any such changes shall constitute Your consent to any such changes.

This Agreement shall become effective immediately upon acceptance (as indicated by clicking on the “I Accept” button or downloading the Program or checking a box or otherwise accepting this Agreement) of the Agreement by the User. The date of such acceptance shall hereinafter be referred to as the “Effective Date”.

Unless specified otherwise, Operator and User shall hereinafter be referred to collectively as “Parties” and individually as “Party” and also deem to mean and include their respective successors, assigns and/or legal heirs as may be applicable.

WHEREAS:

The Contest is offered through a platform owned or operated by the Operator and such platform could provide various modes of interface to the User (as defined hereinafter) including a mobile application or a web interface or such other modes as may be introduced by Operator from time to time. Such mode of interface which allows a user to participate in a Contest and otherwise avail of the Services is herein referred to as “App” or “Site” or “Platform”.

The Terms and Conditions together with the Operator privacy policy which are incorporated by reference herein are collectively referred to as the “Terms of Use” or “Services Agreement”.

By using the App, you confirm that you have read the Terms of Use and agree to be bound by them. Please read the Terms of Use fully and carefully before using SPL, the App and the services, features, content, applications, and other media offered from time to time by Operator whether through the App or otherwise (together with the Site, the "Services").

Important Notice

The contest is open only to Indian citizens, residing in India except the residents of the Indian states of Assam, Sikkim,Nagaland, Orissa,Gujarat and Telangana.

• ONLY INDIAN CITIZENS ARE PERMITTED TO PARTICIPATE IN THIS CONTEST. It is clarified that Citizens and/or residents of countries other than India are not eligible to participate in the contest..
• Notwithstanding anything contained in the Terms of Use, the Services shall be made available only in those States and territories, where there are no legal restrictions on the provision of the same. The Operator shall adopt reasonable measures to the extent technically feasible to ensure that the said Gaming Services shall not be made available in any Indian state wherein the conduct of games of skill, as provided by the Operator, are restricted or prohibited. The said geographical restriction on the provision of Gaming Services shall remain in force, in particular, in the states of Assam, Sikkim,Nagaland, Orissa,Gujarat and Telangana.
• SERVICES NOT OFFERED IN ASSAM,SIKKIM,NAGALAND, ORISSA, GUJARAT & TELANGANA: The applicable laws in the state of Assam, Sikkim,Nagaland, Orissa,Gujarat and Telangana may prohibit a person from availing the Services. There may be applicable penalties imposed on such person by the respective state governments or the Government of India, as the case maybe or any other relevnt statutory authority. Our Company and the Website doesn’t accept membership request from persons who are residing in these states and if a person residing in such state registers as a User by giving false information, the liability will be solely on such User and the Company reserves the right to terminate the User’s registration without any notice and confiscate all his amounts and winnings as the case may be. You accept that the Company will not be liable to take any responsibility for the breach by the User of applicable state laws. Users from all states have to always ensure that they are following the applicable state laws. We will endeavour to post any changes that we deem appropriate to better educate the users. Our decision in this regard will be final and no consideration whatsoever will be extended to the User.
• The User has the responsibility to ensure that the User complies with all laws in any jurisdiction that apply to the User and/or the Operator as well. If the User lives and/or operates from a state within India or other jurisdiction where the Services are prohibited and/or restricted, the User must neither register nor attempt to use the Services. You are responsible for compliance of any laws that are applicable on domicile/ state/ residence. In case You participate in the Contest or avail of the Services by misrepresentation or are found or suspected to be defrauding the systems of the Contest in any manner, you shall be debarred from participating in the Contest and the Operator shall in its sole discretion have the right to disqualify you at any stage of the process, forfeit any Prize (as defined below), and take legal action against you and notwithstanding any other legal rights and remedies available to the Operator, You shall have the obligation to indemnify the Operator.
• The User accordingly agrees and undertakes not to attempt to access the Services in any manner, directly or indirectly using any software or website designed to bypass the user restrictions (including geographical restrictions) placed by the Operator. Notwithstanding anything contained in the Terms of Use, any User who employs such methods, as stated hereinabove or otherwise, to bypass the user restrictions enforced by the Operator shall be personally liable for such attempts to access the Services in an illegal manner.
• The Operator shall adopt measures to the extent technically feasible to ensure that there are sufficient user restrictions to avoid any illegal use or access of its Gaming Services, and the same shall be updated from time to time, including but not limited to the prompt introduction of any measures suggested by competent governmental authorities. The User shall be solely liable for any attempt to subvert any of these user restrictions despite the presence of such adequate safeguards enforced by the Operator, except where such use is expressly permitted by the Operator. Any such use is liable to be treated as an unauthorized use of the Operator’s technology and the same shall be considered as theft or misappropriation thereof; and any such conduct shall also constitute tampering/hacking/dishonest receipt of stolen computer information, punishable under Chapter XI (Offences) of the Indian Information Technology Act, 2000. The User shall be criminally liable for such misuse of its technology, following any such theft or misappropriation.
• Employees of Operator, its respective holding, subsidiaries, associate companies and third-party service providers who have been engaged by Operator for the development, promotion, administration or execution of the contest, and their family/household members are not eligible to participate in the contest..
• In case of any dispute regarding the Contest or any other aspect of the Services, Operator’s decision shall be final and binding.
• Operator may require you to provide your direct or indirect consent to any update in a specified manner before further use of the Site or participation in the Contest. If no such separate consent is sought, your continued use of the Site or participation in the Contest, following such changes, will constitute your acceptance of those changes.
• Operator reserves the right to unilaterally withdraw and/or discontinue and/or terminate the Contest or the Services at any stage without prior notice and without any liability whatsoever to You.
• The Contest is void where prohibited by law.

Eligibility Conditions

• You may participate in the Contest only if You are 18 years or older at the time of entry in the Contest.
• You may be required to provide certain basic personal information about Yourself, including name, contact details, date of birth, mobile number, email id, etc. in order to register and participate in the Contest. You may be required to provide certain additional information/documents including financial information about Yourself during at any time or even after the Contest.
• Operator reserves the right to seek from You, proof of age and/or nationality and any other information, detail etc. at any time.
• Operator reserves the right to terminate any User’s Account and/or deny access to the Contest if it is brought to Operator’s notice that a particular User has violated the Agreement including any of these Terms of Use.
• You shall not post any profanity or abusive comments anywhere including, on the Site, Contest /Operator website(s)/ Operator’s social media pages etc. or in any other manner. If you post any profane or abusive comments as mentioned above, You shall be deemed disqualified to participate in the Contest and Operator reserves the right to take appropriate legal action against You.
• Operator shall not be responsible if Your account is accessed or opened by others using your password. You are held legally responsible and liable for all of your activities on the Website made from your account. You admit that you may be exposed to content posted by other Users which you may find offensive, obnoxious or indecent and that the Website may not be able to prevent such content being posted. Such content should be brought to the notice of the Operator. The Website shall act upon the information as it deems acceptable. The decision taken by the management of the Company or the Website in this regard shall be final and binding on the User and the User specifically agrees that Company will not incur any liability under any circumstance whatsoever regarding the same.
• You understand that it is your obligation to protect the information you have provided on the Website including, but not limited, to usernames, passwords, email addresses, contact details, and mobile numbers. You explicitly understand and agree that the Operator will not incur any liability for information provided by You to anyone which may result in Your account on the Website being exposed or misused by any other person or any other harm or loss being suffered by You.
• You may not impersonate another person or user, attempt to get a password, other account information, or other private information from a User, or harvest email addresses or other information.
• Any User who is “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. is not eligible to enter into this Agreement with Operator.
• By registering as a User or participating in the Contest, You hereby warrant that all information submitted by You is true and accurate.

Nature and use of the platform

Registration: You may register by approving and agreeing to this Agreement and providing Your registered mobile phone number along with your email on the Contest. You will be verified by Operator using a one-time password (“OTP”) system. Upon successfully verifying the OTP, an account will be created for You (“Account”).

By registering for an Account, You represent, warrant and agree that:

a) You fulfil the eligibility criteria as detailed in Eligibility Conditions Section;

b) You are using Your actual identity and the mobile phone number you have provided is registered in Your own name;

c) You will provide only true, accurate, current, and complete information about Yourself, including optional information such as Your profile photograph, cover photograph, user-id, biograph etc., on the Contest (“User Details”);

d) You will maintain only one account/registration with us and You further agree not to register falsely or under any pseudo name as a user and misrepresent any other user;

e) You will not share your login IDs, passwords and other confidential;

f) You will maintain and promptly update the User Details and other information that You provide on the Site to keep it true, accurate, current, and complete;

How to Participate

If You fulfil the eligibility conditions mentioned hereinabove, You may participate in the Contest, subject to these Terms of Use and in accordance with the following process:

• In order to participate in the Contest, You must first download and install the App from the Google Play Store or App Store or our website (www.playspl.com) on Your mobile device. Thereafter, You must create a SPL account by submitting Your verified mobile number. You shall not use as user name, a name which is offensive, vulgar or obscene. If You already have a SPL account, You may directly log into Your existing SPL account.
• The Contests run 24x7 at all the times. You can join any Contest by playing the games featured on the app.
• If at the end of the contest, you are one of the winners the Prize money will be credited in your SPL wallet. Any amounts lying in the Wallet shall not accrue any interest.
• Operator reserves the right to disqualify You (during or after the Contest), if You are found or are suspected to have failed to abide by and/or are in breach of the Terms and Conditions or Terms of Use.
• The Users acknowledge that their User Details will be accessible to other Users on the Contest and shall be available for SPL to create promotional and interactive content over the Contest.
• Your Account is for Your personal use only. You shall not impersonate someone else. By creating an Account after providing a mobile phone number and verifying it using an OTP, You represent, warrant, and agree that You are authorized to participate in the Contest and will abide by the Services Agreement.

Prize:

• You understand and accept that your mere participation in a game/ tournament available on the Website does not create any obligation on us to give you a Prize (defined hereinbelow).
• Your winning a Prize is entirely dependent on your skill as a player similar to what it is for other players in the game/tournament and subject to the rules of the game/ tournament.
• Subject to the Terms of Use and applicable law, Operator shall award a cash prize (hereinafter referred to as “Prize”) to the winner(s) of the Contest. Operator shall determine the Prize and manner of distribution of the Prize in its sole discretion. If there are multiple winners in a Contest, then Operator shall have the right to divide the Prize amongst all the winners.
• Operator reserves its right to select and declare or not to declare the winners in the event no participant has scored. Decision of Operator in this regard is final and no correspondence in this regard will be entertained.
• While accepting the Prize(s), the winners may be required to sign an “indemnity and release of claims” form provided by Operator, which shall release Operator of all liability. Failure to complete and sign any documents requested by Operator may result in disqualification and forfeiture of the Prize. All decisions of Operator are final in this regard.
• The Prize shall not be assignable or transferable. However, Operator has the right to substitute the Prize with other prizes of equal value, as determined by Operator in its sole discretion.
• Operator shall in no event be liable to award any prize in lieu of or in addition to the Prize for any reason whatsoever. No interest or penalty in any form shall be due and payable by the Operator.
• Operator may inform the winners through the App via push notification or any other mode of communication as it decides in its sole discretion. Details of the winner may be published on the leaderboard in the App.
• If Prize cannot not be available to the winner due to applicable law or other reasons, in such an event Operator reserves the right to not award the Prize at all. Operator does not guarantee that the Prize can be made available to the winner(s).
• All taxes, levies and duties due and owing under applicable and statutory laws in connection with all Prize(s) if any, and all other costs, including insurance, incidental costs, gifts, gratuities and taxes, are the sole responsibility of the Prize(s) winners. Prize may be subject to withholding taxes and/or other levies, cess etc. as per applicable law. Operator shall not be liable for payment of any tax on the Prize.
• Operator will facilitate pay out of the Prize to the winners through third-party mobile wallet/financial service providers. Prize fulfilment will be subject to any applicable law and the terms and conditions including privacy policy of such third-party service provider. However, Operator shall be under no liability whatsoever in respect of any loss or damage arising to or directly or indirectly suffered by You in this regard. You may be required to provide such additional information/documents mandated by Operator or third-party service provider whose service Operator is availing in relation to the Contest before You can claim the Prize.
• If the Prize is not claimed within 90 days by the winner, Operator may in its sole discretion forfeit the Prize.
• In case You are found to be in violation of any rules of the Contest, Operator reserves the right to initiate legal proceedings against You including but not limited to having You return the Prize or forfeit the Prize won by You.

Winners Announcement

• At the end of the Contest, the list of winners will be declared on the App. If You win, Operator may inform You about your winning and the Prize via push notification on the App and / or mobile number linked with Your SPL account.
• All decisions of Operator in respect of the Contest and the Prizes therein will be final and binding.

Return ,Refund & Cancellation policy

• We do not cancel registrations once entered. However, in case of exceptional circumstances wherein the mistakes may lie with the payment gateway or on Our part (for reasons that are genuine and proved after investigation by Us), We will cancel Your order on request and refund the Entry Fee to You within a reasonable amount of time.
• In case We cancel Your participation at any contest as a result of this, We will return Your Entry Fees to You within a reasonable amount of time for You to redeem the same by playing other contests.
• Please read the specific rules of each Contest before participating. In addition to these Terms of Use, the Contest shall be governed by such specific rules, if any, including as to Return, Refund and Cancellation.
• No other cancellations or refunds will be made or entertained under any circumstances by Us. Without prejudice to the generality of the foregoing, if Your participation in a Contest ends because You click on the back button or due to network failure or any other device related issue the Contest will be considered as completed by You and no refund will be given

Disclaimer and Legal Aspects

• It is clarified that any amounts lying to the credit of Your account with Us, which may represent a Prize or a refund of the monies remitted by You, may be withdrawn by You, subject to such rules and conditions as established and notified by the Operator at its discretion which may also be unilaterally amended from time to time. Such refund, may be effected by the Operator according to any permissible mode and manner specified by the Operator. Remittances shall be effected accordingly, which may also be based on details You provide in respect of an available mode while registering with the Operator or subsequently. Furthermore, under no circumstance, shall the Operator be responsible for any loss caused on account of such details being incorrect or otherwise having been fraudulently misused or misrepresented by the User or by any third party

• The Contest/App and any third-party content are provided by Operator on an "as is" and “as available” basis without warranty of any kind, express, implied, statutory or otherwise, including the implied warranties of title, non-infringement, merchantability or fitness for a particular purpose. Without limiting the generality of the foregoing, Operator makes no warranty that:

  (i) the Contest/App will meet your requirements or Your use of the Contest/App will be uninterrupted, timely, secure or error-free or the App will always function without delays, disruptions, or imperfections;

  (ii) the results that may be obtained from the use of the Contest/App will be effective, accurate or reliable;

  (iii) the quality of the Contest/App will meet your expectations; or that

  (iv) any errors or defects in the Contest/App will be corrected. No advice or information, whether oral or written, obtained by you from Operator or through the Contest/App or from use of the Contest/App shall create any warranty not expressly stated herein.

• Operator will have no liability related to Contest/App /User Details and / or third-party content arising under intellectual property rights, libel, privacy, publicity, obscenity or other laws. Operator also disclaims all liability with respect to the misuse, loss, modification or unavailability of Contest/App /User Details and / or third-party content.

• You expressly understand and agree that Operator shall not be liable or responsible in any manner for:

  (i) failed, returned or misdirected notifications based on inaccurate information provided by you in connection with your participation in the contest;

  (ii) entries and responses to winner notifications which are lost, late, incomplete, illegible, unintelligible, postage-due, misdirected, damaged or otherwise not received by the intended recipient in whole or in part or for computer or technical error of any kind;

  (iii) any electronic miscommunications, utility or communication failures, failure/crash of any technical hardware or app or software;

  (iv) failures of any kind, lost or unavailable network connections, or failed incomplete, garbled or delayed computer transmissions which may limit an entrant's ability to participate in the Contest;

  (v) any technical malfunctions of the telephone network, computer online system, computer equipment, software, program malfunctions or other failures, delayed computer transactions or network connections that are human, mechanical or technical in nature, or any combination thereof, including any injury or damage to entrant's or any other person's computer or mobile device related to or resulting from downloading the App or otherwise in connection with this contest.

• You expressly understand and agree that, to the maximum extent permitted by applicable law, Operator will not be liable for any loss or damage that you may incur as a consequence of unauthorized use of Contest/App, either with or without your knowledge.
• Operator does not warrant that any information on Contest/App is correct. Operator neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service.
• Operator shall not be responsible for the delay or inability to use the Contest/App or related functionalities, the provision of or failure to provide functionalities, or for any information, software, products, functionalities and related graphics obtained through the Contest/App, or otherwise arising out of the use of the Contest/App, whether based on contract, tort, negligence, strict liability or otherwise.
• Operator shall not be held responsible or liable in any manner whatsoever for non-availability of the Contest/App for any reason whatsoever and at any time including that which may occur due to technical reasons or for any reason beyond Operator's control. You understand and agree that any material or data submitted or otherwise provided through the Contest/App is done entirely at your own discretion and risk and you will be solely responsible for the same.
• Operator accepts no liability for any errors or omissions, with respect to any information provided to you whether on behalf of itself or third parties.
• Operator believes that all games offered on the Website are games of skill. If You think otherwise please refrain from engaging with the Website and/ or availing of the Services.

Indemnity

• You agree to indemnify, defend and hold harmless Operator, its holding company, subsidiaries, associate, affiliates, vendors, agents and their respective directors, officers, employees, contractors and agents (hereinafter individually and collectively referred to as "Indemnified Parties") from and against any and all losses, liabilities, claims, suits, proceedings, penalties, interests, damages, demands, costs and expenses (including legal and other statutory fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by the Indemnified Parties arising out of or resulting from, or in connection with

  (i) Your breach of the Terms of Use; or

  (ii) any claims made by any third party due to, or arising out of, or in connection with, Your use of the App or participation in the Contest or winning/claiming of the Prize;

  (iii) Your violation of any rights of another, including any intellectual property rights;

  (iv) Your violation of any applicable laws.

• Notwithstanding anything to contrary in these Terms of Use, in no event shall Operator, its holding company, subsidiaries or associate or affiliates and their respective officers, directors, employees, partners or suppliers be liable to You or anyone claiming through You in respect of any subject matter of these Terms of Use or Contest under contract, negligence, strict liability or other legal or equitable theory for any special, incidental, indirect, consequential, exemplary or punitive damages, loss of goodwill, loss of revenue, loss of opportunity, loss of anticipated profits, whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable and whether or not Operator has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with Your use of or access of the Contest/App.

Applicable law and jurisdiction

SPL is operated by Operator in India. As such, the laws of India will govern these Terms & Conditions.

The User hereby irrevocably and unconditionally consents to submit any and all disputes pertaining to these Terms & Conditions to the exclusive jurisdiction of a sole arbitrator appointed by the Operator. The Arbitration shall be under the aegis of the Arbitration and Conciliation Act 1996, as amended from time to time. The venue and seat of the arbitration shall be Chennai, Tamil Nadu.

Limitations Regarding Gaming

General

• The User undertakes to always follow the applicable gaming rules for all games that are provided/ operated by the Operator in addition to the Terms of Use. Any breach of the gaming rules (which would be deemed to be a violation of the Terms of Use) or of the Terms of Use will automatically mean that the Contest is declared void and the User will forfeit their entitlement to any winnings from any such void games. The Operator reserves the right to declare the games void at any time during relationship with the User as a result of the User's breach of the Terms of Use.
• If the User discovers a bug or any other error in the system, he/she must immediately log out from the App. The User may never profit from a bug or error in the App. The User shall immediately inform to support after having detected a bug or any other error on or in connection with the App or Platform.

Invalid games and forbidden behavior

• The Operator reserves the right to declare the Contest of the User void, entirely or partly, should it become evident that, for example: It has been offered, requested or accepted on the grounds of an error; the User or third parties acting in cooperation with the User jointly intend to evade or defraud the Company or other Users or third parties; the User is disqualified from participating in Gaming Events in which the User or other party acting in cooperation with the User may directly or indirectly influence the end result; and/or the outcome of the Contest has, directly or indirectly, been influenced through criminal activities. The instances listed herein are illustrative and not exhaustive. Other instances of a similar nature or instances which tend to have the effect of unduly influencing the outcome of a Contest or advantage the User or disadvantage other Users could also lead the Operator to declare a Contest void.
• The User must personally perform all actions in relation to the User’s Account and all payments to the account shall be made solely for the benefit of the User.
• Third parties may not be given access to the App through the User’s Account.
• The following behavior, amongst other things, is strictly forbidden in relation to the Gaming Service: use or attempted use, of external gaming assistance programs (EPA programs) including but not limited to, program or non-program based databases and profiles, for instance websites and subscription services created with the purpose of giving the Player an unfair advantage.
• Unfair advantage refers to a situation in which a User has access to or complies information on other Users that the User has not observed during his/her own use of the Gaming Service; use or attempted use, of artificial intelligence or software that will play on behalf of the User or direct the User on how to play, e.g. so-called "robots", collusion or attempted collusion by exchanging information on hidden cards or other means, irrespective of the outcome of such an attempt. The Operator reserves the right,in addition to other measures, to prevent using the Services and/or ban the User from participating in a particular Contest(s). Measures include the above measures or other types of gaming manipulation or illegal payment, including but not limited to the use of stolen account or credit cards, illegal credit, repayment or money laundering.
• The User agrees that the Operator may take measures by itself or via a third party to discover and/or prevent collusion, use of prohibited EPA programs, robots, chip-dumping and any other fraudulent or improper behaviour. The User or any person who intends to register with the Website is responsible at all times for ensuring the legality of using or registering for the Website in the country or region where the User is located.

Limited areas

• The Player has the responsibility to ensure that the Player complies with all laws in any jurisdiction that apply to the Operator. If the Player lives in a state with India or other countries where the Gaming service is prohibited the Player must neither register nor attempt to use the Gaming Service.

Illegal behavior

• The Operator has a zero tolerance policy for illegal behavior and can, should this occur, or there is a reasonable suspicion of it occurring, terminate the customer relationship, the User’s Account and any form of association with the User immediately and will cooperate with the statutory, regulatory and other governmental authorities as required.

Miscellaneous

• Severability: The provisions of this Terms of Use are intended to be severable. If, for any reason, any provision of this Terms of Use shall be held invalid or unenforceable in whole or in part in any jurisdiction, such provision shall, as to such jurisdiction, be ineffective to the extent of such invalidity or unenforceability without in any manner affecting the validity or enforceability thereof in any other jurisdiction or the remaining provisions hereof in any jurisdiction.
• Support: Subject to the other provisions of this Terms of Use, Operator will attempt to help the User of SPL with any queries or problems that he/she may have with respect to the Services. To reach our customer support team, the User is required to e-mail us at “support@playspl.com”. Operator will expedite the User request for assistance by providing its representatives with all the information they need to solve the Userʼs problem as quickly as possible.
• Updates to SPL: Operator may find it necessary to update or reset certain parameters to balance game play and usage of SPL. These updates or "resets" may or may not cause User setbacks within the relevant competitions and may affect characters, competitions including Tournaments, Challenges, Leagues, games, groups or other entitlements under the Userʼs control. Operator reserves the right to make these updates and is not liable to the User for these changes. The User is requested to contact the Operator at support@playspl.com for any questions regarding customer relations and any issues arising from the User in-game activity.
• Entire Agreement: The Terms of Use (including the Operator Privacy Policy and other supplemental terms) and any posted rules or instructions regarding a particular game, activity, contest, tournament, constitute the entire agreement between the User and Operator relating to the User rights and obligations in the use of the Services. If there is any conflict between the Terms of Use and any other rules or instructions posted on any platform, Operator shall resolve the conflict in its sole discretion..
• Communication: All communications between the Users and SPL shall be in written form via Electronic mail. To contact SPL in relation to the Services, the User is required to submit a support request to customer support team to support@playspl.com

IMPORTANT:

• This Agreement is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.
• This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, Privacy Policy.